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Frequently Asked Questions

Frequently Asked Questions

General

We offer 21 distinct floor plans, from a cozy 457 square feet to 1,061 square feet. To view current availability on our studio, one-bedroom, and two-bedroom floorplans, please visit our Floor Plans page.

Satellite dishes and antennas are prohibited in our community.

You can schedule a tour online on our Visit Us page or by calling our leasing team. Tour hours are Monday - Friday from 9:00 am to 5:00 pm, Saturday from 10:00 am to 4:00 pm, and Sunday from 1:00 pm to 4:00 pm. After you submit an online request, our team will reach out to confirm your appointment.

Note: All guests 18+ must bring a valid government-issued photo ID and verify their ID before touring.

We allow one vehicle per household.

Services

Our apartments are pre-wired for high-speed internet through Whitesky.

Each floor in Hollywood Heights on the Boulevard features a designated trash chute room for easy and convenient waste disposal.

Amenities

Yes, our residents enjoy access to the fitness center, which is equipped with hi-tech cardio gear, strength training machines, free weights, and a yoga and spin studio with fitness on demand.

Hollywood Heights on the Boulevard offers brand-new, modern luxury apartments designed for elevated living. Each home features keyless entry, in-unit USB outlets, and gourmet kitchens with quartz countertops and stainless steel appliances. Enjoy elegant porcelain tile flooring, spacious walk-in closets, and full-size stackable washer and dryer for added convenience. Relax in frameless showers or deep soaking tubs, and take in the view through floor-to-ceiling from your private patio or balcony. Visit our Amenities page to see all our community offers!

Hollywood Heights on the Boulevard has Amazon Hub lockers for delivery packages located on the 1st floor of the Leasing Office building! These lockers are available 24/7 for you to pick up your packages at any time after they arrive. The Hub accepts packages from multiple carriers such as Amazon delivery, USPS, FedEx, and UPS. All package couriers are directed to use the Hub. Your package will be delivered to the Hub and you will receive a notification with a one-time pick-up code. At the Hub enter the code on the screen and the door pops open. You will receive an email with a sign-up link. Sign in with your Amazon account or sign up for a free account. Then you will be ready to pick up your packages at the Hub.

Hollywood Heights on the Boulevard features a luxurious rooftop pool, complete with lounge seating and a tanning deck.

Neighborhood

Hollywood Heights on the Boulevard is less than a mile from Publix.

Hollywood Heights on the Boulevard has an onsite pet play area and is less than a mile from Dog Park Young Park.

Hollywood Heights on the Boulevard is in the zone for Hollywood Central Elementary, Olsen Middle School, and South Broward High School. To see all the nearby options, we recommend visiting https://www.greatschools.org which provides schools ratings and information.

Residents of Hollywood Heights on the Boulevard enjoy easy access to nearby shopping centers, including Park Sheridan West Plaza, Oakwood Plaza, and Hollywood Hills Plaza, which are within 3 miles.

Kindred Hospital South Florida - Hollywood is just half a mile from Hollywood Heights on the Boulevard.

Fort Lauderdale-Hollywood International Airport is just 5 miles from Hollywood Heights on the Boulevard.

Lease

Yes. Residents must obtain and maintain renter’s insurance with a minimum of $100,000 personal liability coverage during the term of their lease. If the resident has an pet, their policy must cover pets and animal bites. If the resident does not have renter’s insurance, they may contact ResidentShield, a leading insurance company that offers high quality, low cost insurance protection to residents of our community. More detailed information about ResidentShield can be found at www.residentshield.com or by calling a licensed agent at (800) 566-1186.

Residents also have the option to get coverage through a different third party provider. If a resident elects to obtain coverage from another insurance carrier, they will be required to provide the declarations page for their policy, including the name of their insurance company, the policy number, the effective and expiration dates of the policy and ensure that our property and information below is listed as an Additional Interested Party on the policy:

Hollywood Heights on the Boulevard
P.O. Box 3687
Coppell, TX 75019-4277

If we do not receive an updated Renter's Insurance Policy, the resident will be enrolled in our Master Insurance Policy and will have a recurring monthly lease charge to cover the home only. This policy does not insure your personal property within the home.

We have electronic lease signing which is super easy and convenient! After your application is approved, each leaseholder will receive an email with instructions to review and electronically sign the lease.

Yes, with applicable fees and a month-to-month rent increase.

Yes, with applicable early termination fees listed in your lease agreement.

Anyone not listed on the lease cannot stay in the apartment for more than 7 days in one week, and no more than 14 days in any one month.

Yes, any occupant staying in the apartment home more than 14 days a month must be added to the lease.

Payments

Once your application has been approved, we will contact you by phone and send you a “welcome letter” via email, which will include the amount of your first payment and other important information about your move.

The remaining balance from your security deposit, if applicable, will be refunded once final utility fees and cleaning and/or damage fees are charged.

Rent is due by the 1st of each month.

Resident Portal

As a resident, you will have access to a portal where information on your account, your lease, your utilities, community events and general information and updates will be accessible. We encourage residents to check the portal at least weekly and allow push notifications for community updates.

Residents can access the portal online at www.westdaleresidents.com or through the Westdale Living Mobile App, available on Google Play and The App Store.

Pets

Yes, Hollywood Heights on the Boulevard is pet-friendly! Please refer to our Pet Policy on our Amenities page for more information.

Hollywood Heights on the Boulevard offers a spacious pet park for play and exercise and a pet spa to keep your furry friends fresh and clean!

Residents are allowed a maximum of 2 pets per household.

Residents are welcome to have small pets, including hamsters, guinea pigs, crustaceans, amphibians, and small birds, as long as they are kept in appropriate, secure enclosures. No pet deposit is required for these pets. Aquariums are also permitted, with a maximum capacity of 50 gallons.

Parking

There is a one-time vehicle registration fee for residents.

Motorcycles are only permitted on the second floor of the resident garage and in the motorcycle parking on the first floor of tower two. All motorcycles must be parked in a parking space to avoid violations or towing enforcement. We ask that you not park in non-parking spaces, including sidewalks, breezeways, or patios.

Yes, residents' vehicles must be registered with the office on the day of move in and a one-time registration fee must be paid.

Should your vehicle be towed, please contact All County Towing and Pave Mobility Parking Management.

Application Process

Yes, Hollywood Heights on the Boulevard is happy to offer a Preferred Employer Program for nurses, doctors, restaurant owners, firemen, policemen, and students. Contact us to learn about exclusive benefits for our Preferred Employers!

To tour an apartment home we require any prospects over the age of 18 to provide a valid government-issued photo ID.

Your total gross income must not fall below three (3) times the amount of rent you will be required to pay, considering any state, federal or local assistance, benefits, or subsidies you receive. The income requirement may be modified if required by federal, state, or local government subsidy or financing programs. A guarantor or additional deposit may be required if the income requirements are not met. All applicants are subject to approval through ScreeningWorks, the community’s third party applicant screening agency. Screening criteria will be applied uniformly and in a manner consistent with all applicable laws, including state and federal housing laws, federal fair credit reporting laws, program guidelines and administrative rules. Approval of all applicants are based on an empirical system that incorporates multiple credit factors along with other non-statistical factors to determine overall applicant worthiness.

Applicants are required to verify income by completing an income verification step provided in the applicant portal after the application is submitted. Applicants can connect a bank account or connect directly to a payroll provider. In some cases, your employer may automatically provide salary information through The Work Number. Self employed applicants must either connect a bank account, provide a financial statement prepared by a CPA (CPA letter and/or Offer letter must be notarized), or provide the previous year’s W9. Newly employed applicants must provide an official offer letter including salary and start date from the employer.

A valid government-issued photo identification is required as part of the application process. The following are acceptable forms of identification:

Group A Primary Acceptable ID

  • Valid driver's license from a U.S. state
  • Federal or state ID card
  • Military ID card
  • U.S. passport or card
  • Permanent Resident Card
Group B Secondary Acceptable ID
  • Foreign Passport with one of the following:
    • Valid copies of Temporary I-551 Employment Authorization
    • Form I-20
    • Form I-94
    • Form I-485
If you do not have a valid form of ID from Group A, you may provide a secondary form of ID from Group B. All forms of ID must be current.

Yes, you can have a guarantor. The guarantor must meet the qualifying criteria and have a gross income that is 5x the rent amount. Guarantors are for people who do not qualify for income only.

You MUST include everyone who will be living in the apartment, including those under the age of 18 and guarantors (if applicable). Everyone 18 and older will be listed as a leaseholder for your apartment. If you are the first person filling out the application, you will be prompted to invite, via email, all persons 18 and older to complete an individual application. For anyone under 18 years of age, only name and date of birth need to be entered.

If your application has not yet been approved by the leasing office, simply log in to your application, and invite them to complete an individual application. Be sure to contact us to let us know you added someone so we can ensure they are included in the approval process. Note: If your application has already been approved, contact us and we can help.

All roommates must qualify to be approved, but applicants can apply to qualify on their own. All applicants over the age of 18 must be leaseholders.

When you login to your Applicant Portal, any outstanding charges will appear so you can easily make a payment.

We will contact you as quickly as possible! We know that you’ll be waiting to hear from us and our goal is to make this a fast and easy process for you.

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Our team is always ready to answer your questions.